Aztech In-Home Display (IHD) Technical Information PDF herunterladen (Seite 12)

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D097‐0600J01ConfigurationManual 12 aztechIHD.com

Trouble shooting your IHD

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YourAztechIn‐HomeDisplaycomesequippedwithaSystemInfomenuthatprovidesimportantinformationthatmay

beusefulwhentroubleshootingyourIHD.Ifyouhaveawarrantyissueorrequireassistance,youmaybeaskedto

accessthesescreensandtoprovidecertaininformationtotheteamat

Aztechand/oryourutility.

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To obtain system information

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PressandholdtherightbuttontoaccesstheMainmenuandthenselect

theSystemInfomenuoptiontogetstarted.

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ThefollowingscreenstosupporttroubleshootingyourIHDarefoundin

theSystemInfomenu.

 SelectMeterReadingtoobtainthetotalenergyvalueandtier

values

fromtheSmartmeterand

 SelectVersionInfotoobtainthedeviceserialnumberandhardware

andfirmwareversionnumbers.

If your display is blank,

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 pleasepoweryourIHDwiththeprovidedACadaptertorechargethe

batteriesand,

 pressthemiddlebuttontoturntheIHDon.

If your display is not updating usage information on the screen,

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 verifythatyourIHDisstillcommunicatingwithyourSmartmeter

 The

AntennaiconisdisplayedwhenyourIHDconnectswirelesslytoyourelectricitymeter.

 Whenflashing,thesignalstrengthisweak.

 Whenthereisnoicon,thesignalhasbeenlost.

 Ifthesignalhasbeenlostorisweak,pleaserelocatetheIHDclosertoyourmeter

untiltheantennaiconis

solidandtheinformationdisplaysareupdating.

If your display has never displayed usage information,

 followthestepsdescribedintheQuickStartGuide(seeaztechIHD.com).

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MeterReading

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Aztech In-Home Display (IHD) Technical Information Seite 12